KograiStart a project

Kograi app support

How can we help?

Try the quick checks below or email us with the details we need to understand the issue.

Email app support

Start here

Quick checks

  1. 01

    Update the app

    Open the App Store and install the latest available version.

  2. 02

    Update your device

    Install available operating-system updates, then restart the device.

  3. 03

    Check your connection

    If the feature uses the internet, try switching between Wi-Fi and mobile data.

  4. 04

    Try again

    Reopen the app and repeat the action. Note any message you see.

Protect your information

Do not email passwords, payment-card details, identity documents, or other sensitive information. Send only what is needed to explain the issue.